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Legal

Privacy
Policy

Last updated: March 2026  ·  Applies to healthyhorizon.com

1. Who We Are

This Privacy Policy applies to Healthy Horizon Lisbon, the operator of the website at healthyhorizon.com and the longevity club located in Lisbon, Portugal.

Data Controller

Healthy Horizon Lisbon

NIF 517975220

Rua Manuel Bernardes 10A, 1200-252 Lisboa, Portugal

team@healthyhorizon.com

We are the data controller for the personal data described in this policy. If you have any questions about how we handle your data, contact us at the address above.

2. What Data We Collect and Why

We only collect data that is necessary for a specific purpose. The table below describes what we collect, why, and the legal basis under GDPR.

Data Purpose Legal Basis
Name, email, phone number
Collected via Momence at booking
Processing and managing your booking, sending booking confirmations and reminders by email or, where enabled, by WhatsApp Contract performance (Art. 6(1)(b) GDPR)
Email address
Collected via website lead form
Sending you the requested first-visit offer Consent (Art. 6(1)(a) GDPR)
Email address
For marketing communications (if opted in)
Sending news, updates, and offers from Healthy Horizon Consent (Art. 6(1)(a) GDPR)
WhatsApp messages
When you contact us via WhatsApp
Responding to your enquiry Legitimate interest (Art. 6(1)(f) GDPR)
Website usage data
Via Google Analytics (if you consent)
Understanding how visitors use the website so we can improve it Consent (Art. 6(1)(a) GDPR)
Advertising data
Via Meta (Facebook) Pixel (if you consent)
Measuring the effectiveness of our advertising and reaching people with relevant ads Consent (Art. 6(1)(a) GDPR)

We do not collect sensitive health data through this website. If health-related information is collected during the booking process via Momence (such as contraindications for specific treatments), it is processed solely to ensure your safety during sessions and is handled under explicit consent.

3. Cookies and Tracking

Cookies are small text files stored in your browser. We use the following categories:

Essential Cookies

These are required for the website to function and cannot be switched off. They do not collect personal information and are set in response to your actions (such as booking or form submission).

Analytics Cookies (requires consent)

We use Google Analytics 4 to understand how visitors use our website. This service is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Marketing Cookies (requires consent)

We use the Meta Pixel (provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland) to measure the effectiveness of our advertising and to allow us to reach people who have visited our website with relevant ads on Facebook and Instagram.

Third-Party Service Cookies

The Momence booking widget may set cookies necessary for the booking process to function. These are considered essential to completing a transaction.

Managing Your Cookie Preferences

When you first visit this website, you will be asked to choose your cookie preferences. You can change your preferences at any time:

You can also control cookies through your browser settings. Note that disabling certain cookies may affect how the website functions.

4. Who We Share Your Data With

We do not sell your personal data. We share data only with the service providers (data processors) listed below, who process it on our behalf and are contractually bound to protect it.

Processor Purpose Location
Momence Booking and scheduling platform, including sending booking notifications by email and, where enabled, by WhatsApp USA (SCCs apply)
Mailchimp (Intuit) Email marketing USA (SCCs apply)
Netlify Website hosting USA / EU edge (SCCs apply)
Google Ireland Ltd Analytics (consent required) Ireland / USA (SCCs apply)
Meta Platforms Ireland Ltd Advertising measurement (consent required) Ireland / USA (SCCs apply)

SCCs means Standard Contractual Clauses, the legal mechanism approved by the European Commission for transferring personal data to countries outside the EU/EEA, including the United States.

5. How Long We Keep Your Data

6. Your Rights Under GDPR

As a data subject in the European Union, you have the following rights. To exercise any of them, contact us at team@healthyhorizon.com. We will respond within 30 days.

Access

Request a copy of the personal data we hold about you.

Rectification

Ask us to correct inaccurate or incomplete data.

Erasure

Ask us to delete your data, subject to legal retention obligations.

Portability

Receive your data in a structured, machine-readable format.

Restriction

Ask us to limit how we use your data in certain circumstances.

Objection

Object to processing based on legitimate interest.

Withdraw Consent

Withdraw any consent you have given at any time, without affecting the lawfulness of prior processing.

Complaint

Lodge a complaint with the Portuguese data protection authority (CNPD).

7. Right to Lodge a Complaint

If you believe we are not handling your data lawfully, you have the right to lodge a complaint with Portugal's supervisory authority:

Comissão Nacional de Proteção de Dados (CNPD)

Rua de São Bento, 148-3.º, 1200-821 Lisboa, Portugal

cnpd.pt

We encourage you to contact us first at team@healthyhorizon.com so we can try to resolve any concern directly.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, or disclosure. Our website is served exclusively over HTTPS. Access to systems containing personal data is restricted to authorised team members.

No method of transmission over the internet is completely secure. If you become aware of a security concern related to your data, please contact us immediately at team@healthyhorizon.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will notify members by email. Continued use of the website after changes have been posted constitutes acceptance of the updated policy.

10. Contact

For any questions about this Privacy Policy or how we handle your personal data:

Healthy Horizon Lisbon

NIF 517975220

Rua Manuel Bernardes 10A, 1200-252 Lisboa, Portugal

team@healthyhorizon.com

WhatsApp: +351 924 704 199